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restorative practice

 

​Organisations should practise restoratively rather than defensively. This means taking responsibility for the harm done and working to repair it with the service user. Organisations should investigate incidents transparently, identify lessons and make changes in partnership with service users and their organisations.

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Recommended resource: Markham, S. (2018) Dealing with iatrogenic harm in mental health

Systemic    |    Relational

 

“There is so little guidance...regarding monitoring and assessing individual practitioner’s practice. And…that being linked to identifying and learning from lessons and hopefully…in the context of restorative practices.”

Avoidable Harm in Mental Health Social Care
Avoidable Harm in Mental Health Social Care

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A model of service user experiences of avoidable harm in mental health social care, the impacts of harm caused and service user recommendations for ways to minimise harms.

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Principal Investigator: Dr Sarah Carr

Co-Investigator: Dr Angela Sweeney

Co-Investigator: Tina Coldham

Research Assistant: Georgie Hudson

Design & illustrations: Traumascapes

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This resource is based on independent research funded by

the National Institute for Health Research School for Social Care Research (NIHR SSCR). The views expressed are those of the authors and not necessarily those of the NIHR SSCR,the National Institute for Health Research or the Department

of Health and Social Care.

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