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avoidable harm mental health
avoidable harm mental health
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2. STIGMA AND DISCRIMINATION

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5. OPPRESSIVE, CONTROLLING OR DEFENSIVE ORGANISATIONAL CULTURES AND SYSTEMS

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1. BARRIERS OR BURDENS CAUSED

BY SYSTEMS AND BUREAUCRACY

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4. DISRUPTION TO OR LACK

OF APPROPRIATE SUPPORT

3. FRAGMENTED SERVICES AND LACK OF JOINED-UP WORKING

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7. NEGLECTFUL, DEFENSIVE OR CONTROLLING FRONTLINE PRACTICE 

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6. SERIOUS MISCONDUCT

OR SEXUAL ABUSE BY STAFF

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SOURCES OF HARM

RECOMMENDATIONS

TO MINIMISE HARM

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INTRODUCTION VIDEO
 

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explore Harms, Impacts,

and Recommendations,

or click on the drop-down menus on the right.

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A model of service user experiences of avoidable harm in mental health social care, the impacts of harm caused and service user recommendations for ways to minimise harms.

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Principal Investigator: Dr Sarah Carr

Co-Investigator: Dr Angela Sweeney

Co-Investigator: Tina Coldham

Research Assistant: Georgie Hudson

Design & illustrations: Traumascapes

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This resource is based on independent research funded by

the National Institute for Health Research School for Social Care Research (NIHR SSCR). The views expressed are those of the authors and not necessarily those of the NIHR SSCR,the National Institute for Health Research or the Department

of Health and Social Care.

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